People-Powered Research
Consumer Reports works with people across the nation to uncover problems with the marketplace and take collective action to solve them.
Consumers have partnered with us to test their local drinking water for contaminants, analyze internet privacy services, examine the accuracy of their credit reports, and much more. Sign up for a future research project today. Together we can work to create a fairer, safer, and more transparent marketplace.
Upcoming Research Projects
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Current Projects
Let's Broadband Together
Broadband internet service has become essential in the daily lives of 21st century consumers. Affordable high-speed internet connection isn’t just a digital rights issue, it’s a civil rights issue. Consumer Reports, along with a coalition of partners, is examining consumers' internet bills, usage, and speeds – groundbreaking data that we'll use to advocate for affordable internet for all.
Credit Check
Your credit report can make or break your financial future: Getting a home loan, how much you pay for auto insurance, whether you’ll land that new job — all can be affected by your credit report. But credit reports are often filled with errors, and those mistakes can cost you dearly.
Past Research Projects
America’s Water Crisis
Consumer Reports and The Guardian partnered with our members to explore the challenges that many in the US face getting access to safe, clean, affordable water, and the injustices to those most at risk.
Hidden Fees
Thousands of consumers provided their cable TV bills to Consumer Reports so we could examine the long list of hidden fees on customers' bills. This evidence spurred Congress to pass a national law requiring pay-TV companies to tell consumers exactly what they'll pay upfront – with no hidden fees – before they sign a contract
New Privacy Protections
Under the new California Consumer Privacy Act, Californians have the right to access, delete, and stop the sale of their personal information. As the new law takes effect, we are working with people to make sure the law is working for them, and holding companies accountable to make sure your privacy is protected.