Research Starts with You
Be part of our next Community Reports project, and join other consumers throughout the nation as we uncover problems – and develop solutions – for a more fair, safe, and transparent marketplace.
Current Projects
FEATURED PROJECT
Electric Vehicle Charging Infrastructure
EV adoption is a major piece of the larger infrastructure change we need to help combat climate change. CR is examining affordability, safety, and access to these vehicles, so if you are an EV owner (or are just EV curious) sign up to help us work toward a better charging experience for consumers across the country.
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What if all internet connected devices came with the equivalent of “nutritional label” telling us what we needed to know about their privacy & cybersecurity? Join us in shaping CR’s first iteration of a label for Smart Devices.
Get Started
Hundreds of companies sell and share your data, and we want to understand who they are. Join us to investigates which companies are selling and sharing your information with Facebook behind your back, and how best to stop it.
Get StartedJoin the Community Reports Team
The stronger our community, the more research we can do! Add your name and we’ll contact you with our next appropriate project.
Check Out Our Work
As we push for more affordable and fair broadband for all, more than 50,000 consumers took internet speed tests, told us about their service, and shared 22,000 internet bills for an in-depth examination of our nation’s broadband service. Our findings: hard evidence of arbitrary pricing for the same internet service; confusing and mysterious billing tactics; andt having a choice of internet providers lowers consumers’ costs.
Based on more than 8,000 consumers checking their credit reports, Consumer Reports discovered that credit reports are rife with errors and and that credit bureaus sometimes charge unfairly for services. We’re fighting for permanent free access to credit reports so errors can be caught and fixed.
Consumer Reports helped pass a groundbreaking law in California that gives residents the right to access, delete, and stop the sale of their personal information online. We used our findings from consumer feedback about the law to create Permission Slip, a new app that allows consumers to easily ask companies to stop sharing their data.
How Safe is Our Drinking Water?
Consumer Reports and The Guardian partnered with Community Reporters across the country to test tap water for dangerous contaminants. Discover what we found, and what we can do together, to clean up our water.
Thousands of Community Reporters provided their cable TV bills to help analyze the long list of hidden fees on customers' bills. This evidence spurred Congress to pass a law requiring cable companies tell consumers exactly what they'll pay upfront – with no hidden fees – before signing a contract.