Community Reports
We work with people across the nation to uncover problems with the marketplace and take collective action to solve them.
Community Reporters like you have partnered with CR to test their local drinking water for contaminants, analyze internet privacy services, better understand the cost of Broadband internet, examine the accuracy of their credit reports, and much more. Together we can work to create a fairer, safer, and more transparent marketplace.
Upcoming Research Projects
Right to Repair
Consumer products used to be built to last. But so many things these days, from smartphones to TVs, seem to be built to be replaced. Consumer Reports wants to work with consumers like you to make our products more sustainable -- better for our wallets and our environment. Together, we'll share our experiences of which products are repairable and which aren't, and produce groundbreaking data that will help advocate for more sustainable product design and repairable products. Sign up below!
Sign up for future Community Reports projects.
Current Projects
Join the Fight for Fair Internet
Broadband internet service has become essential in the daily lives of 21st century consumers. Affordable high-speed internet connection isn’t just a digital rights issue, it’s a civil rights issue. Consumer Reports, along with a coalition of partners, is examining consumers' internet bills, usage, and speeds – groundbreaking data that we'll use to advocate for affordable internet for all.
Credit Check
Your credit report can make or break your financial future: Getting a home loan, how much you pay for auto insurance, whether you’ll land that new job — all can be affected by your credit report. But credit reports are often filled with errors, and those mistakes can cost you dearly.
Past Research Projects
America’s Water Crisis
Consumer Reports and The Guardian partnered with our members to explore the challenges that many in the US face getting access to safe, clean, affordable water, and the injustices to those most at risk.
Hidden Fees
Thousands of consumers provided their cable TV bills to Consumer Reports so we could examine the long list of hidden fees on customers' bills. This evidence spurred Congress to pass a national law requiring pay-TV companies to tell consumers exactly what they'll pay upfront – with no hidden fees – before they sign a contract
New Privacy Protections
Under the new California Consumer Privacy Act, Californians have the right to access, delete, and stop the sale of their personal information. As the new law takes effect, we are working with people to make sure the law is working for them, and holding companies accountable to make sure your privacy is protected.