Research Starts with You
Be part of our next Community Reports project, and join other consumers throughout the nation as we uncover problems – and develop solutions – for a more fair, safe, and transparent marketplace.
Current Projects
UPCOMING
So many products these days, from smartphones to TVs, seem to be built to be replaced and not repaired – hurting our wallets and the environment. Join the movement to make our products more sustainable by helping us determine the repairability of your products.
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Consumer Reports is partnering with Spotlight Mississippi, a group of investigative journalists, to test tap water for dangerous contaminants, and work toward cleaner tapwater across the state.
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Many of the devices in your home store and share your personal data. Join us as we develop a tool that monitors the devices in your home for privacy and security.
Sign up for an early look at the HDI toolJoin the Community Reports Team
The stronger our community, the more research we can do! Add your name and we’ll contact you with our next appropriate project.
Check Out Our Work
As we push for more affordable and fair broadband for all, more than 50,000 consumers took internet speed tests, told us about their service, and shared 22,000 internet bills for an in-depth examination of our nation’s broadband service. Our findings: hard evidence of arbitrary pricing for the same internet service; confusing and mysterious billing tactics; andt having a choice of internet providers lowers consumers’ costs.
Based on more than 8,000 consumers checking their credit reports,, Consumer Reports discovered that credit reports are rife with errors and and that credit bureaus sometimes charge unfairly for services. We’re fighting for permanent free access to credit reports so errors can be caught and fixed.
Consumer Reports helped pass a groundbreaking law in California that gives residents the right to access, delete, and stop the sale of their personal information online. We used our findings from consumer feedback about the law to create Permission Slip, a new app that allows consumers to easily ask companies to stop sharing their data.
How Safe is Our Drinking Water?
Consumer Reports and The Guardian partnered with Community Reporters across the country to test tap water for dangerous contaminants. Discover what we found, and what we can do together, to clean up our water.
Thousands of Community Reporters provided their cable TV bills to help analyze the long list of hidden fees on customers' bills. This evidence spurred Congress to pass a law requiring cable companies tell consumers exactly what they'll pay upfront – with no hidden fees – before signing a contract.