The Rising Cost of Home Insurance: What Can Consumers Do?
Skyrocketing rates, diminishing coverage, and canceled plans are becoming far too common in the home insurance market– and everyone is being affected. And while consumers are reeling, lawmakers and insurance companies are doing too little to ease the pain.
Join us at noon ET/9 a.m. PT, Monday, June 30, for our discussion on how consumers can best navigate the increasingly challenging home insurance market, and what we can do together to address rising costs. We’ll hear from CR investigative reporter Lisa Gill, consumer advocate Laura Morris, and home insurance experts Douglas Heller of Consumer Federation of America, and Amy Bach of United Policyholders.
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Meet Our Speakers
Douglas Heller
Director of Insurance, Consumer Federation of America
Douglas Heller is CFA’s Director of Insurance and is a nationally recognized insurance expert. During two decades of work on public policy and regulatory matters related to property-casualty insurance, Heller has authored op-eds, articles, and reports on auto insurance pricing in the United States, overseen regulatory challenges to insurance company rates and practices, provided expertise in insurance-related litigation, and, for nine years, served as the Executive Director of the national consumer advocacy organization, Consumer Watchdog. His work has saved policyholders hundreds of millions of dollars on insurance premiums and helped curb unfair auto insurance pricing practices.
Amy Bach
Executive Director, United Policyholders
Amy Bach has been a professional insurance consumer advocate since 1985 and an attorney since 1989. She co-founded United Policyholders in 1991 and serves as the organization's Executive Director and primary spokesperson; shaping and overseeing the Roadmap to Recovery™, Roadmap to Preparedness, and Advocacy and Action programs. As a home insurance affordability and availability crisis impacts a growing number of households across the country, Bach and her team are guiding consumers and advancing solutions.
A nationally recognized expert on property insurance, regulation, law and public policy matters; Bach is an official Consumer Representative with the National Association of Insurance Commissioners and in her second term as an appointed member of the Federal Advisory Committee on Insurance to the U.S. Treasury.
Bach is frequently interviewed in print and broadcast media, and is the author of numerous publications including "The Disaster Recovery Handbook", "WISE UP: The Savvy Consumer's Guide to Buying Insurance” and a contributor to several editions of “Buying Your First Home” (Nolo Press), Bach’s awards include Person of the Year, (National Association of Public Insurance Adjusters) and Money Magazine’s “Money Hero”.
Laura Morris
Consumer Home Insurance Advocate, Associate English Professor, Furman University
Laura Leigh Morris is a homeowner in Greenville, SC. Upon being informed that her home insurance would not be renewed in the aftermath of Hurricane Helene, she worked with local media to share her story. A writer, Laura is also the author of two books, Jaws of Life and The Stone Catchers.
Lisa Gill
Investigative Reporter, Consumer Reports
For more than a decade, Lisa L. Gill has focused on healthcare concerns, particularly the cost of and access to medications, using comparative effectiveness, survey, and secret shopper data. A reporter by training, Lisa is passionate about consumer safety and consumer protections. She regularly works with other journalists, consumer advocates, medical professionals, and others to encourage consumers to learn their health choices and make informed decisions.