The home insurance market is failing Americans. Rates are skyrocketing, policies are dropped without warning, claims aren’t paid on time, and customers are in the dark about what they can do to get lower rates. With property destruction from extreme weather on the rise, the situation is only going to get worse – unless we use our power as consumers to change the marketplace.
Join Consumer Reports in calling on the insurance industry – and major companies like State Farm, Allstate, USAA, Liberty Mutual and Farmers – to restore fairness and trust to the insurance market by adopting a basic set of customer rights, including transparency on how your rates are set; no surprise cancellations; what you can do to keep rates low; and fast and fair payout of claims. Every homeowner deserves fair home insurance no matter what state they live in!
Click here to read the full Homeowners Insurance Bill of Rights.
To Insurance Company CEOs:
As homeowners and customers, we face skyrocketing premiums, sudden non-renewals, shrinking coverage, and in many cases, no access to coverage at all. We demand you restore fairness, trust, and resilience to your industry by adopting a Homeowners Insurance Bill of Rights that not only protects policyholders like us, but also helps stabilize the insurance market and meets the challenges of increasing extreme weather events.
This crisis threatens not only homeowners like us, but also mortgage markets and our broader economy. Destructive extreme weather contributes to these anti-consumer practices, and your company can take immediate steps to restore fairness.
We urge your company to lead by example and adopt the Homeowners Insurance Bill of Rights so your industry is prepared to meet the challenges of a climate-stressed future with fairness, transparency, and accountability.