Verizon’s move to split the set-top box and DVR functions into two separate fees is a perfect example of how the company is looking for new ways to boost its profits on the backs of consumers.
Tell Verizon you’re not going to stand for these kind of sneaky fees. Write a message to Verizon’s CEO Hans Vestberg, and let him know how you feel about these tactics! If you have details about the fees on your bill, include them for more impact!